Mac Help & Support
Whether it's a simple password muddle or setting up a brand new Mac, I come to you and sort it out — patiently, thoroughly, and in plain English every step of the way.
Email & Passwords
Apple ID locked out? Email refusing to work? Password you can't remember? I untangle all of it calmly and clearly, making sure you understand what happened and how to stay secure going forward.
New Mac Setup
Just bought a new Mac? I'll transfer everything from your old one — all your files, photos, emails and settings — so you're up and running the same day without losing a thing.
Slow Mac Help
A Mac that takes forever to start up or freezes constantly is usually fixable without spending anything. I'll clean it up, clear the storage and get it feeling new again.
Office & Documents
Help with Word, Excel, printing, iCloud Drive, Dropbox and all the everyday office tasks that tie people in knots. I'll show you a better, simpler way to do things.
Security & Safety
Scam pop-ups, suspicious emails, an account that might have been hacked — I'll check everything over, tighten up your security and explain what to look out for in future.
Mac Training
One-to-one tuition at your pace, at your kitchen table. From the very basics to FaceTime, iPhoto, online banking or anything else you'd like to learn — no rushing, no jargon.
Remote Support
Most problems can be fixed without me coming to you. I connect securely to your Mac over the internet, see exactly what you're seeing, and walk you through the fix together.
iPhone & iPad Help
When your iPhone or iPad isn't talking to your Mac, or you need help with photos, backups, or apps, I'll sort it out and make sure everything is working together properly.
Printers & Wi-Fi Help
Printer not talking to your Mac? Wi-Fi dropping out or difficult to set up? I’ll get everything connected properly and explain it clearly so you know it works.